Contact

Contact us

If you have any questions or comments, please contact us via email , or send us a message using the contact form.

Address

Shuangpaoku North Zone, Jilin Village, Fengtang Town, Chao'an District, Chaozhou City, Guangdong Province, China

Phone

+86 13828385358

Phone

+86 18823504460

Email

info@cz-huiya.com

Contact Form Demo

FAQ

We mainly produce decorative art ceramics, daily-use ceramic tableware and hotel-specific ceramic wares with a huge variety of styles. You can send pictures of your preferred designs, and we will provide complete detailed product materials for you.

  • Yes. You only need to send us your drawings and technical requirements, or send us physical samples directly, then you can customize the products you want.
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Yes, but the shipping cost shall be borne by the customer.

Our food-grade cups and tableware have all passed food contact safety tests, and complete test reports can be provided.

  • Home furnishing soft decoration stores, tourist souvenir gift shops, hotels, villa lobby decoration, holiday gifts, weddings, cafes, grocery stores.
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OEM and ODM are available, subject to specific negotiation based on customization requirements.

Our ceramic products feature stable texture, high temperature resistance, low water absorption, smooth and easy-to-clean glaze surface, exquisite handmade craftsmanship, long service life, and will not fade or deform under normal use.

Depends on product size and craft: 300 pcs per single design for decorative art ceramics, 500 pcs per single design for daily-use ceramics.

  • Volume-based tiered pricing is available for large orders.
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Quotation includes packaging and domestic transportation fees, plus domestic customs declaration charges. International ocean/air freight and destination import duties are not included.

  • Yes, we offer long-term cooperative discounts.
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Prices may adjust with fluctuations in raw material costs or foreign exchange rates.

Samples can be delivered with shipping fees charged to buyers.

Sample fees apply. We will send you detailed production photos during sample making before mass production. The sample cost can be refunded once your bulk order reaches a specified quantity.

Sample delivery takes 7–20 days, varying by craft complexity.

Custom orders require sample confirmation; we support pre-production samples before bulk order placement.

Both customers and our factory keep sample archives, and mass production strictly follows the confirmed samples to guarantee consistency.

Depends on order volume: 45–50 days for decorative ceramics, 20–35 days for daily-use ceramics (transportation time excluded).

Our bulk delivery schedule is reliable and stable.

  • Yes, lead time may be longer in peak seasons, and we will communicate with you in advance.
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Expedited production is available for special rush orders, but extra labor surcharges apply.

We offer real-time production progress updates for clients.

We maintain standard reference samples in the factory, equipped with a dedicated QC team with full inspection records. Products can only be warehoused after passing multi-stage quality control.

Third-party inspection is accepted.

Yes, we can provide official quality inspection reports.

Third-party inspection is allowed before shipment. If no third-party inspector is arranged, our sales team will send photos or videos of finished goods for your confirmation before delivery. Return requests are not accepted after shipment departure.

Ceramics are not classified as perishable goods, so there is no fixed warranty period. We can assist you in applying for official quality inspection reports if required.

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